News from CHIC

Written by Adrian Hussain, Head of Member Services (East). Being a housing provider is not easy in 2025. There are many issues that can keep you awake at night. As a regulated sector there is even more pressure and scrutiny (quite rightly) to provide consistently good service outcomes for residents, creating safe and healthy living […]

This year marks 15 years since CHIC began its journey in the housing sector. To celebrate, Andy Cameron Smith sat down with CEO John Fisher for a candid conversation reflecting on CHIC’s origins, growth and impact.  John shares how CHIC’s founding principles have guided its progress, the importance of member governance, strong supply chain partnerships

CHIC has officially launched its Multiple Elements Framework, providing members with a compliant, flexible and efficient route to procure a wide range of vital property services. Designed to support streamlined procurement across the housing sector, the framework enables CHIC members to commission comprehensive, whole-life building services covering both internal and external aspects of their properties.

New Podcast Series Launch: MMC – The Future of UK Housing or a Failed Experiment? The UK Government has set ambitious targets to build 300,000 new homes every year for their current term in office, with at least 25% using Modern Methods of Construction (MMC). But why has MMC struggled to gain traction in the

With the government’s recent announcement that solar panels and low-carbon heating will become mandatory under the Future Homes Standard, the message is clear: the path to net zero for housing runs straight through our rooftops. Solar photovoltaic (PV) technology is not new. For decades, it has quietly proven itself as a reliable and low-maintenance source

What You Told Us in CHIC’s 2025 Stakeholder Survey By John Fisher, Chief Executive, on behalf of CHIC Each year at CHIC, we conduct a stakeholder survey to hear directly from our members and suppliers. This feedback is invaluable as it helps the senior management team and the board of directors understand what is working

We are pleased to share the success of the CHIC Charity Golf Day 2025, which took place on 2nd July at the Stratford Park Golf & Country Club. The event welcomed 21 teams from across our supply chain and proved to be an enjoyable and rewarding day.  While the competition on the course was friendly,

The CHIC Conference & Exhibition 2025 brought together leading voices from across the housing sector to consider current challenges and to explore how we should respond under the theme “Housing Matters Now.” Key sessions covered building safety, sustainability, procurement, social value and community engagement, with insights provided by experts and residents. Highlights included calls for

“Taking a long-term approach, but engaging early to maximise the benefits” Jackie Leonard, Head of Member Services (Wales) In a sector where demand is relentless and resources are finite, social housing leaders face a stark challenge: how do we make today’s decisions count for decades to come? Social housing continues to experience a swathe of

In the world of social housing, delivering planned maintenance can be a complex and time consuming process. With numerous properties, varied contractors and tight budgets, housing associations need smart systems that streamline procurement and offer clear oversight. That’s exactly where the CHIC Order Management System (COMS) delivers. Described by its creators as “the Amazon of