News from CHIC

CHIC, Switchee and Brabners recently came together, with legal and operational expertise, for a webinar: “Preparing for the Extension of Awaab’s Law: From Compliance to Confidence”. With Phase 2 of Awaab’s Law on the horizon, the discussion explored how housing providers can move beyond reactive compliance and towards a more proactive and predictive approach to […]

Our Head of Communications, Kyle Smith, recently joined the People in Housing Podcast to discuss the role of communications in building trust across the housing sector. Speaking with Skye Clee, Kyle reflects on his first few weeks at CHIC and why effective communications goes far beyond newsletters, press releases and social media. The conversation also

At CHIC, our values shape everything we do. In this video, discover how CHIC supports housing providers across the UK through compliant procurement, trusted supply chain partnerships and a commitment to delivering better outcomes for residents. Guided by our core values of collaboration, value for money, innovation and sustainability, we help our members improve homes,

Listening to our members and supply chain partners is a key part of how we work. As a member owned consortium, feedback helps us decide where we should focus our efforts as CHIC continues to evolve. That is why our annual stakeholder survey is about more than measuring satisfaction. It gives us an opportunity to

Our CHIC Conference 2026, held on 3rd June, brought together members, partners and industry leaders for an inspiring day of insight, collaboration and meaningful discussion on the future of social housing. This year’s theme, ‘Joining the Dots‘, came to life as delegates explored how we can connect expertise, priorities and innovation to deliver better outcomes

CHIC is pleased to announce a significant leadership transition as founder and Chief Executive Officer, John Fisher, steps down after more than a decade of shaping the organisation’s vision and purpose. From the creation of a small collaborative procurement consortium in the Midlands, to the successful member owned organisation CHIC is today; John’s leadership has

Kyle Smith joins CHIC as Director of Partnerships and Communications with over 15 years of experience in social housing, community development, business engagement, and marketing; most recently as Head of Communications at Trent & Dove, a social housing provider in East Staffordshire. Kyle is also a Board Member at Citizen Housing, a social housing landlord with homes

A portal for knowledge sharing and best practice   CHIC is delighted to announce the launch of the Procurement Intelligence Hub, a new knowledge resource developed in partnership with the Healthy Homes Hub to help housing organisations unlock the full strategic potential of procurement. Too often, procurement is viewed solely as a compliance function or

CHIC is pleased to announce the launch of a new, enhanced Merchants Framework, designed to support social landlords and registered providers with a compliant and flexible route to procure building materials, merchant services, managed stores and specialist supply solutions across a wide range of responsive repairs, planned investment, compliance and retrofit activities. Developed in collaboration

Andy Cameron-Smith sat down with Mike Harris, Head of Partnerships at CHIC, to talk about why health should be central to procurement in social housing, and how stronger collaboration across the sector can help drive better outcomes for residents. Here is a summary of what was discussed. Why should social housing providers prioritise health outcomes