News from CHIC

Annual Stakeholder Survey

What You Told Us in CHIC’s 2025 Stakeholder Survey By John Fisher, Chief Executive, on behalf of CHIC Each year at CHIC, we conduct a stakeholder survey to hear directly from our members and suppliers. This feedback is invaluable as it helps the senior management team and the board of directors understand what is working […]

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CHIC Conference Review

The CHIC Conference & Exhibition 2025 brought together leading voices from across the housing sector to consider current challenges and to explore how we should respond under the theme “Housing Matters Now.” Key sessions covered building safety, sustainability, procurement, social value and community engagement, with insights provided by experts and residents. Highlights included calls for

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Housing Matters Now

“Taking a long-term approach, but engaging early to maximise the benefits” Jackie Leonard, Head of Member Services (Wales) In a sector where demand is relentless and resources are finite, social housing leaders face a stark challenge: how do we make today’s decisions count for decades to come? Social housing continues to experience a swathe of

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Reimagining Planned Maintenance: How COMS is Reshaping Social Housing Programme Delivery

In the world of social housing, delivering planned maintenance can be a complex and time consuming process. With numerous properties, varied contractors and tight budgets, housing associations need smart systems that streamline procurement and offer clear oversight. That’s exactly where the CHIC Order Management System (COMS) delivers. Described by its creators as “the Amazon of

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