• Compliant Passenger Lift Case Study

    A large CHIC member housing association with 90 passenger lifts to maintain recognised that under their current arrangement they faced a number of significant challenges. These included multiple service providers, dispersed records, unclear condition of many lifts, lack of a formal structure to service and maintenance costs and patchy supervision of work undertaken.

    CHIC facilitated a ‘no-commitment’ meeting with Lift and Engineering Services (LES) allowing LES to fully understand the scope of work required, share best practise and to prepare proposals for a fresh approach.

    After detailed consideration, the member accepted a proposal from LES to undertake all servicing and maintenance through a single contract. This addressed all of the member’s original concerns, dealt with legacy faults and promises the real potential for year on year savings.

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