CHIC Conference & Exhibition 2024

Seeing Asset Management through the Residents Lens.

Register your place for our annual event now.

Hosted by BBC Home Editor Mark Easton for the sixth year running, each workshop at CHIC Conference & Exhibition 2024 will share insights and best practice to promote effective collaboration.

Aside from networking with your sector colleagues, sharing knowledge, expertise and best practice solutions, you can also be sure that you will come away with key sector insights on current issues and a deeper understanding of emerging trends and hot topics.

Why you should attend…

CONFERENCE PROGRAMME – ten interactive workshops covering today’s asset management hot topics – retrofit repairs, building safety, planned investment and new development. Chaired by the BBC Home Editor, Mark Easton, with other industry experts to share their views and insights.

PROGRESSIVE LEARNING – the workshops cater to the varied needs of the sector, offering learning opportunities for all of CHIC’s stakeholders. For our members and supply chain partners involved in procurement, strategic asset management and operational service delivery, there is a workshop for you. CHIC is CPD registered and certificates will be available

COMPREHENSIVE EXHIBITION – workshops will be held within an exhibition hall with over 50 exhibitors, who support our members across all of our services. This is an ideal opportunity to meet CHIC’s supply chain partners in an informal environment and for them to be able to explain their services and products.

NETWORKING OPPORTUNITIES – complementary lunch and refreshments are provided within the exhibition hall and the programme provides ample opportunity for CHIC’s members and other stakeholders to meet and network. CHIC has helped to forge many strong partnerships through past conferences.

CELEBRATING SUCCESS – the workshops during the day will share relevant case studies, helping delegates to understand successes across social housing sector’s asset management activities. In the evening after the conference CHIC’s associated charity, CHIP, will hold a social value awards dinner, celebrating individual and organisational achievements and raise funds for added social value.

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10:00 – 11:00 | Retrofit Challenges
Decarbonisation lessons – what have learned and what comes next?
Speakers Include:

  • Paul Rogers, National Decarbonisation Manager, CLC
  • Antoine Pellet, Head of Retrofit Credits, HACT
  • Dusi Thomas, Head of Asset Management & Sustainability, Valleys to Coast

Seeing Asset Management Through the Residents Lens.
Speakers Include:

  • Kai Jackson, Chair of residents’ scrutiny panel, Black Country Housing Group
  • Lara Oyedele, Past President of CIH
  • Wayne Gethings, Chief Executive, Wrekin Housing Group

14:00 – 15:00 | Hearing the Tenants Voice
Will Tenant Satisfaction Measures make a difference?
Speakers Include:

  • Helen Scurr, Director, Ark Consultancy Ltd
  • Rob Gilham, Corporate Director, Walsall Housing Group
  • Stephen Blundall, Consultant, Service Insights

Damp, Mould and Disrepair – What have we learnt?
Speakers Include:

  • Tom Sowerby, Client Relationships Director, Wates
  • Jenny Lloyd, Senior Associate & Solicitor, Tozers Llp

09:00 – 09:45 | People & Building Safety
Can we now be sure our homes are safe for tenants and leaseholders?
Speakers Include:

  • Howard Melvin, Technical Director, Ventro
  • Mike Shannon, Business Development Manager, JELD-WEN
  • Kevin Stearns, Compliance Manager, Fire Industry Association
  • Petronila Osodo, Head of Remediation, Notting Hill Genesis

10:15 – 11:15 | Social Value – How do we fill the skills gap?
Building better communities and creating attractive career prospects – are we making a difference to get people into construction careers?
Speakers Include:

  • David Pierpoint, CEO, The Retrofit Academy
  • Jayne Brewer, Chief Executive, 2B Enterprising
  • Michael McLaughlin, Head of Social Value, HACT
  • Emma Macaulay, Social Value Manager, CHIP Charity

14:00 – 15:00 | Using Data Intelligently
Making effective use of new technology and AI.
Speakers Include:

  • Adrian Redmond, Associate Director, ARK Consultancy
  • Paul Cartwright, Head of National Accounts, AICO
  • Sarah Degg, Head of Member Services, CHIC Ltd

09:00 – 09:45 | New Homes to Meet Housing Need
Will MMC become mainstream? Can CHIC’s Newbuild Framework help?
Speakers Include:

  • Angelique Runnalls-Bould, Client Solutions Manager, Tophat
  • Simon Wingate, Regional Partnerships Director, Lovell
  • Stuart Marshall, Head of Modular Sales, Elements Europe
  • Sarah Davey, Head of Development, CHIC

10:30 – 11:30 | Funding Decarbonisation – The Challenge
How we can ensure tenants can afford the costs of decarbonisation?
Speakers Include:

  • Antoine Pellet, Head of Retrofit Credits, HACT
  • Faye Hennessey, Relationship Director, CAF Bank

14:00 – 15:00 | Procurement Act 2023
What actually changes in October 2024?
Speakers Include:

  • Andrea Leigh, Partner, Trower and Hamlins
  • Ade Osunsanmi, Head of Procurement, CHIC Ltd

2024 Speakers Include:

Antoine Pellet

Head of Retrofit Credits


Lara Oyedele

Former President


David Pierpoint

Chief Executive

The Retrofit Academy

With thanks to our Headline Sponsor
With thanks to our Exhibitors


Telford International Centre
International Way

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